Privacy Policy
If you are looking for information on how we process your personal data and how we protect your privacy on roger-ari.com, you are in the right place!
Information We Collect
To operate our store, it is essential for us to collect certain information related to your visit while you browse our site. For example, this may include timestamps, the last page or product you viewed, or an indication that you have logged in.
We do this in order to:
- remember who you are after you log in, so that you do not need to authenticate with every click;
- monitor if our site is operating with the high performance we are committed to providing;
- allow you to navigate between products without having to return to the homepage with every click;
- remember if you added something to your cart before proceeding to checkout; and
- ensure your data is processed securely.
We refer to the above information as « essential information, » and we collect it through the use of cookies. Cookies are small text files used by most websites. A website places cookies in the browser, then reads the information collected through cookies each time the user performs an action. We use cookies. Without enabling this mechanism and these types of cookies (first-party cookies), we would not be able to offer you the smooth experience you expect while browsing.
We also use certain specific information related to your visit, such as the timestamp of your visit, the page or product you viewed, and where you came from (for example, if you arrived at our site by clicking on an advertisement or by directly opening our link). This is very similar to « essential information, » but we use it to offer you a personalized experience. Information about your visit provides us with insights into your interests and allows us to send you relevant communications. We capture this information through cookies, called « tags, » which we allow you to block. Please refer to the section « How to Accept or Decline Cookies » further down the page to learn how to block cookies.
Order Information You Explicitly Provide
If you purchase something from our store, we will need more specific information about you. To fully process your order and ship the items you selected, we need your personal data such as your first and last name, your email address, your shipping address, and your billing address. We also use your contact details and order information to send you communications related to the processing of your order. We will ask you to provide this information on our « checkout » page before finalizing your purchase.
Accounts
You can create an account if you wish, although it is not mandatory. Creating an account will allow us to remember your information, so that when you decide to purchase our products, you will not have to enter all your details again—you will simply need to log in. Before creating your account, we will ask for your explicit consent to this privacy policy. We will only open your account if you give this consent.
You can withdraw your consent at any time; just contact us, and we will delete your account within one business day.
How to Withdraw My Consent?
If you change your mind after giving your consent, you can withdraw your consent for us to contact you, or for the collection, use, or ongoing disclosure of your information, at any time by contacting us at [email protected].
We will delete your account within one business day upon receiving your request.
How to Accept or Decline Cookies
You are free to block the use of some or all cookies we use on our website. However, please note that this may affect the functionality of our site or even make it unusable in some cases.
It is also important to know that deleting all cookies from your browser will also erase all cookies that store your preferences, for example, if you have accepted cookies on a site or cookies blocking other cookies.
You can find more detailed information about cookies and your browser settings by visiting www.allaboutcookies.org.
Disclosure
We may disclose your personal information if required by law, if you attempt to use a stolen credit card, debit card, Google Pay account, or PayPal account, or any other illegal electronic payment method during the completion of your purchase, or if you violate our Terms of Use.
Third-Party Services
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to provide the services they offer to us.
However, certain third-party service providers, such as payment gateways and other transaction processors, have their own privacy policies regarding the information we are required to provide them to process your transactions.
For these providers, we recommend reading their privacy policies to better understand how your personal information will be handled by them. The third-party payment gateways we use are:
- Google Pay: Terms of Use / Privacy Policy
- Stripe: Terms of Use / Privacy Policy
Please note that some providers may be located in a different jurisdiction than yours or ours. If you choose to proceed with a transaction involving the services of a third-party provider, your information may be subject to the laws of the jurisdiction in which that provider or its facilities are located.
For example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, the personal information you provided in connection with that transaction may be disclosed under U.S. legislation, including the Patriot Act.
Once you leave our site or are redirected to a third-party site or application, you are no longer governed by our Privacy Policy.
Links
When you click on links within our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
Data Retention
We retain your data for as long as you have an account with us. We also retain certain data for security investigations. Most importantly, we have specific obligations related to fraud detection and taxation. As such, we may need to retain certain data even if you request its deletion. We only retain the data necessary for tax and fraud detection purposes. We keep offline archives for tax purposes for 7 tax years after the order date.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the site. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merges with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
